Shipping And Order Policy

Shipping Policy

Last Updated: 8/23

Thank you for choosing Joshe On The Fit for your online shopping needs. We want to ensure you have a smooth and transparent experience with our shipping process. Please take a moment to review our shipping policy.

Processing Time:

  • Orders are typically processed within 3-4 business days after payment confirmation. During peak seasons, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped. Or a pick up date and location with time.

Shipping Methods and Costs:

  • Shipping costs are calculated based on the destination, package weight, and shipping method selected. You can see the shipping cost at checkout before finalizing your purchase.

Domestic Shipping:

  • We offer domestic shipping to all [Country/Countries] within 3-5 business days after processing. Delivery times may vary based on the shipping method chosen and the destination's proximity to our location.

International Shipping:

  • We provide international shipping to select countries. Delivery times for international orders may vary significantly due to customs processing and distance. Please note that customers are responsible for any customs duties, taxes, or fees incurred during international shipments.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.

Undeliverable Packages:

  • In the event that a package is deemed undeliverable due to incorrect shipping information provided by the customer, the customer will be responsible for any additional shipping fees required to reship the package.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.

Order Modifications and Cancellations:

  • Once an order is placed, changes to the shipping address or order contents may not be possible. If you need to make modifications or cancel an order, please contact our customer support as soon as possible.

Shipping Delays:

  • While we strive to meet all estimated delivery times, there may be unforeseen delays due to factors beyond our control, such as weather conditions, customs processing, or carrier issues. We appreciate your understanding in such cases.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your specific order, please don't hesitate to contact our customer support team at [Customer Support Email/Phone Number].

Policy Updates:

  • Our shipping policy is subject to change without notice. Any updates to the policy will be reflected on this page with the date of modification.

Thank you for choosing [Your Company Name]. We value your business and are committed to providing you with excellent service